Privacy policy

Last updated: June 20, 2025

UniWooder operates this store and website, including all related information, content, functionality, tools, products, and services, to provide you (the "Customer") with a curated shopping experience (collectively, the "Service"). UniWooder is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise contact us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the ways in which your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another identifiable individual. Personal Information does not include information that is anonymously collected or de-identified such that it cannot be associated with you.

We may collect or process the following categories of Personal Information, including inferences drawn from such information, depending on how you use the Service, your location, and as permitted or required by applicable law:

  • Contact Information: Including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.

  • Account Information: Including your username, password, security questions, preferences, and general settings.

  • Transaction Information: Including products you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, and your transaction history.

  • Communication Information: Including information you provide when you contact us, such as the content of customer support inquiries.

  • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: Including information regarding your use of the Service, including how and when you use or navigate the Service.

Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from you: Including when you create an account, access or use the Service, contact us, or otherwise provide Personal Information to us.

  • Automatically through the Service: Including information collected from your device when you use our products or services or visit our website, and through the use of Cookies and similar technologies.

  • From our Service Providers: Including when we engage them to provide specific technologies and to collect or process your Personal Information on our behalf.

  • From our Partners or other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use Personal Information for the following purposes:

  1. Providing, Customizing, and Improving the Service: We use your Personal Information to provide the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and interests; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging for shipping; facilitating any returns or exchanges; enabling reviews; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your Personal Information to better customize and improve the Service.

  2. Marketing and Advertising: We use your Personal Information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or mail, and displaying online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your cart and your other activities on the Service.

  3. Security and Fraud Prevention: We use your Personal Information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action regarding possible fraudulent, illegal, dangerous, or malicious activity; protect public safety; and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else.

  4. Communicating with You: We use your Personal Information to provide you with customer support, respond to your inquiries, provide efficient service, and maintain our business relationship with you.

  5. Legal Reasons: We use your Personal Information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to address or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:

  • Service Providers: Disclosure to Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

  • Business and Marketing Partners: Disclosure to partners for providing marketing services and delivering advertisements to you. For example, we may partner with third-party services via Shopify to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy notices. Depending on your location, you may have the right to ask us to stop sharing your information for the purpose of cross-context behavioral advertising and marketing.

  • With Your Consent: When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as for product shipment, or through your use of social media widgets or login integrations.

  • Affiliates: Disclosure within our corporate group or affiliates.

  • Business Transactions & Legal Obligations: In connection with business transactions such as mergers or bankruptcy; to comply with any applicable legal obligations (including responding to subpoenas, warrants, and similar requests); to enforce any applicable terms of service or policies; and to protect or defend the Service, our rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes Personal Information about your visit to and use of the Service to provide and improve the Service for you. The information you submit to the Service will be transferred to and shared with Shopify and potentially third parties located outside of your country/region to provide and improve the Service. Additionally, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use Personal Information we collect regarding your interactions with our store, other merchants, and Shopify.

In these cases, Shopify acts as a processor of your Personal Information, including responding to requests you make to exercise your rights regarding Personal Information used for the above purposes. To learn more about how Shopify uses your Personal Information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your Personal Information at the Shopify Privacy Portal.

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated with or controlled by us, please be sure to review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Service and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as otherwise disclosed on the Service.

Children's Data

The Service is not intended for children, and we do not knowingly collect any Personal Information from minors in your jurisdiction. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us using the contact information provided below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) Personal Information of minors under 16 years of age.

Information Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not send sensitive or confidential information to us via unsecure channels.

The length of time we retain your Personal Information depends on various factors, such as whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your country/region, you may have some or all of the following rights regarding your Personal Information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law.

  • Right to Access / Know: You have the right to request access to the Personal Information we hold about you.

  • Right to Delete: You may have the right to request that we delete Personal Information we maintain about you.

  • Right to Correct: You may have the right to request that we correct inaccurate Personal Information we maintain about you.

  • Right to Portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the Personal Information we hold about you and to request that we transfer it to a third party.

  • Right to Opt-Out of Sale or Sharing / Targeted Advertising: Depending on your location, you may have the right to opt-out of the "sale" or "sharing" of your Personal Information, or to object to the processing of your Personal Information for "targeted advertising" (as defined by applicable privacy laws). To exercise your right to opt-out of such uses, please click [Insert Link Here]. Please note that if you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt-out for the device and browser you use to visit the website. If we can link the device sending the signal to a Shopify account, the opt-out request will also apply to that account. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize other "Do Not Track" signals that your web browser or device may send.

  • Managing Communication Preferences: We may send you promotional emails, and you may opt-out of receiving such messages at any time by using the unsubscribe option displayed in our emails. If you opt-out, we may still send you non-promotional emails, such as those regarding your account or orders.

You may exercise any of the above rights by contacting us where indicated on the Service or via the contact information provided below. To learn more about how Shopify uses your Personal Information and any rights you may have (including rights related to data processed by Shopify), please visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Depending on applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your Personal Information, please contact us using the contact details provided below. Depending on your country/region, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge a complaint with your local data protection supervisory authority.

International Transfers

Please note that we may transfer, store, and process your Personal Information outside the country/region in which you live.

If we transfer your Personal Information out of the European Economic Area (EEA) or the United Kingdom (UK), we will rely on recognized transfer mechanisms, such as the Standard Contractual Clauses adopted by the European Commission, or any equivalent contracts issued by the relevant competent authority in the UK, unless the data transfer is to a country/region that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide any other notice required by applicable law.

Contact Information

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us via the following: